Shipments and tracking
Ship paid orders, add tracking and keep buyers informed.
Open Delivery → Shipments
The To ship tab lists paid orders with items left, the late ones first.
Press Ship
Choose the items and quantities in this parcel (you can split an order into several parcels), the carrier and the tracking number.
Keep it updated
Add updates (in transit, delivered, a problem). The buyer gets an email when the parcel leaves and on each update, and sees the timeline on the order page.
Tiles at the top count parcels to ship, late, in transit, with a problem and delivered in the last 30 days. You get an email when orders wait too long.
Addresses are personal data: only the owner and team members with orders.addresses see them in full.
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